43 Store

Return Policy

At 43 Store, we strive to provide high-quality products and a seamless shopping experience.

Please review the specific return policies below before making a purchase.

Print-on-Demand Products

Because our print-on-demand products are custom-made for each order, we cannot accept returns or exchanges for incorrect size, color, or change of mind.

However, if your order arrives damaged or with a manufacturing defect, you are eligible for a free reprint or refund if you contact us within 30 days of delivery.

Eligibility for a Reprint or Refund:

  • Product arrived damaged
  • Manufacturing error (e.g., misprint, incorrect design, or wrong item received)
  • Order lost in transit (after a reasonable shipping timeframe has passed)

Non-Eligible Situations:

  • Wrong size, color, or style selected by the customer
  • Minor print placement variations (up to 0.5” tolerance for DTG products)
  • Unsuccessful deliveries due to incorrect address (in some cases, a reprint may be available for an additional fee)

How to Request a Reprint or Refund:

  1. Contact us within 30 days of product delivery.
  2. Submit a clear photo showing the issue (or a video if multiple items are affected).
  3. Use the “Submit Issue” option on our contact form.
  4. We will review the claim and process a reprint or refund if applicable.

Refunds:

  • Refunds are credited to your store account balance, which can be withdrawn to the original payment method.
  • If your billing currency is not USD, the refund will be issued back in the original currency to your original payment source.

How to Submit a Return or Issue Report

If your order qualifies for a return or reprint, please follow these steps:

  1. Check the relevant section above to see if your item is eligible.
  2. Contact us within the allowed timeframe (30 days for print-on-demand products, immediately for digital product issues).
  3. Provide clear photos/videos of the defect and your order number.
  4. Wait for confirmation from our support team. Approved claims will be processed as quickly as possible.

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